Caregiver Manager
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Job Description
TheKey is seeking a Caregiver Manager to lead and support our caregiving teams across North America. In this role, you'll train, supervise, and develop caregivers while ensuring clients receive exceptional, dignified care in their own homes.
What You'll Do- Train, supervise, and mentor caregivers with coaching, feedback, and development plans
- Match caregivers with clients based on skills, experience, and care needs
- Develop and manage caregiver schedules ensuring adequate coverage and emergency response
- Conduct care quality assessments for compliance with organizational standards and regulations
- Manage caregiver payroll, timekeeping, scheduling systems, and workers' compensation claims
- Serve as point of contact for caregiver support with benefits, payroll, and HR resources
- Bachelor's degree in related field or equivalent experience
- Two years experience in healthcare, elder care, social work, or related industry
- Ability to multitask, work under pressure with changing priorities and deadlines
- Strong oral and written communication skills with clinical and non-clinical personnel
- Computer proficiency and ability to document timely, accurate notes in systems
- Ability to travel up to 10% and lift/carry up to 15-20 pounds
- Medical, Dental, Vision, and Life Insurance coverage
- 401(k) matching, Health Savings Account, and Flexible Spending Account
- Flexible PTO plans, holidays, floating holidays, and Employee Assistance Program
- Pet Insurance and TouchCare VirtualCare access
This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.
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What Most Job Listings Don’t Tell You
General overview for this role type — specific duties and requirements vary by employer.
Care aide and CNA positions in senior living are hands-on roles that require both physical stamina and genuine emotional resilience. In Texas, CNAs must hold an active certification through the Texas Health and Human Services Commission, while caregiver and aide positions may not require formal certification but typically involve on-the-job training.
What catches many new hires off guard is the physical demand — you will be on your feet for the full shift, assisting with transfers, repositioning, and mobility support. Memory care roles add another layer, as working with residents experiencing dementia or Alzheimer's requires specialized patience and de-escalation skills. Most facilities offer shift differentials for evenings and weekends, and many in the Houston area provide tuition assistance programs for aides looking to advance into nursing.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the Houston area.
Your day typically begins with morning routines — helping residents with bathing, dressing, grooming, and getting to breakfast. Throughout the shift, you will assist with meals, escort residents to activities, monitor for changes in behavior or health, and document everything in the care log. Vital signs checks happen at regular intervals, and you will be the first person to notice if something seems off with a resident.
The team dynamic is close-knit. You will work alongside other aides, report to the charge nurse, and communicate with families who visit. In memory care units, redirection and engagement activities are a big part of the role — keeping residents calm, oriented, and socially active. The work is physically and emotionally demanding, but many aides describe deep bonds with the residents they care for and a sense of purpose that keeps them in the field long-term.
Houston Area Salary Data
According to the Bureau of Labor Statistics, Nursing Assistant positions in the Houston metro area earn a median wage of $18.26/hr ($37,981/yr). The typical range is $17.48 – $22.17/hr (25th–75th percentile).
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.
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