Center Manager

HCA Healthcare · Houston, TX Full Time
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Job Description

CareNow is seeking an enthusiastic Center Manager to lead clinic operations and drive performance goals. This incentive-eligible position offers the opportunity to manage a team within a leading healthcare organization devoted to community service.

What You'll Do
  • Interview, hire, train, and supervise clinic staff members
  • Develop and execute clinic goals and objectives supporting overall operations
  • Monitor patient flow, reduce wait times, and ensure quality care delivery
  • Manage team performance, provide feedback, and identify promotional candidates
  • Ensure cash management procedures and compliance measures are met
Requirements
  • High school diploma or equivalent required; Bachelor's degree in Healthcare Administration preferred
  • 3 years of experience in a medical office setting required
  • 1 year of staff supervision experience helpful; clinical license beneficial
  • BLS Certification required within 30 days of start
  • Flexibility for 7-day clinic operations and ability to float to other locations
Benefits
  • Comprehensive medical, dental, and vision coverage with prescription drug and behavioral health
  • 401(k) plan with 100% match on 3% to 9% of pay based on years of service
  • Paid time off, paid family leave, and free counseling services for wellbeing
  • Education assistance, tuition support, and employee recognition program

This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $59.81/hr ($124,405/yr). The typical range is $45.69 – $78.44/hr (25th–75th percentile).

Entry Level (10th) $73,403/yr
Houston Median $124,405/yr
Experienced (90th) $206,565/yr
vs. National Median +0.4%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

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