Clinical Liaison

ScionHealth · Houston, TX Full Time
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Job Description

Description Kindred Hospital Houston Northwest and Acute Rehabilitation Unit (ARU) provide specialized care for patients with complex medical needs. Our long-term acute care hospital (LTACH) offers advanced, hospital-level treatment for chronically and critically ill patients requiring extended stays. In addition, our Acute Rehabilitation Unit is dedicated to helping patients recover from the effects of acute injuries, impairments, or illnesses. With a focus on personalized care, both the LTACH and ARU collaborate with your physician to provide 24/7 clinical care, ensuring continuous support on your path to recovery. Job Summary Conducts patient assessments to identify appropriate patients for potential admission into the system. Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment. Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories. Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory. Designs and manages the marketing strategies for their assigned accounts. Identifies and contacts new and potential referral sources to grow their respective territory. Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources. Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve. Performs 80% or more of work outside the home, with expectation of being on-site at their respective accounts daily. Essential Functions Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentations. Meets the monthly goals for their assigned hospitals Expands the number of referral sources in their assigned territories. Maintains current referral sources through relationship development. Manages the admissions process as an ambassador for patients who meet the criteria eligibility. Operates within budgeted parameters by carefully planning travel and monitoring expenses Conduct assessments in accordance with company standards. Manage the referrals and admission process for their referred patients. Work closely with patients and their family members to educate them on the benefits of ScionHealth Hospitals. Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards. Completes clinical assessments on potential patients completing assessments to meet with standards of the Division Meets with patients and families to explain hospital’s care and services. e Establishes strong and successful relationships with referral sources throughout their territory. Successfully

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living β€” housekeeping, maintenance, activities, and social work β€” are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being β€” isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

For housekeeping roles, the day follows a room-by-room schedule β€” cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue β€” everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming β€” exercise classes, crafts, music sessions, outings β€” and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the Houston metro area earn a median wage of $11.27/hr ($23,442/yr). The typical range is $10.92 – $13.35/hr (25th–75th percentile).

Entry Level (10th) $22,235/yr
Houston Median $23,442/yr
Experienced (90th) $31,928/yr
vs. National Median -34.5%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

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