Director of Campus Operations

This position is incentive eligible. This position will work from Webster, TX at our new campus opening later in 2026 You Can Change the Life of One to Care for the Lives of Many! At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we've dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare. That same passion for excellence in the classroom extends to our offices. At Galen, you'll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career. If you're looking for a career where you can make a difference, grow professionally, and be part of a caring team, we'd love for you to apply for the _Director of Campus Operations_ position today! Click here to learn more about Galen! (https://galencollege.edu/about) Position Overview: As a _Director of Campus Operations_ at Galen College of Nursing, you will provide leadership in managing the operational support functions of the campus, ensuring policies and procedures and College brand standards are followed to enhance the student experience, provide the highest level of quality customer service, and ensure student and stakeholder needs are met. Departments and functions managed include admissions, bursar, facilities, financial aid, IT, reception, and registration. Key Responsibilities: 1. Create cohesive teams and understand Galen processes to provide an excellent student experience. 2. Successfully achieve key performance indicators, including: enrollment, efficiency, student satisfaction, fiscal responsibility, service, and accreditation. 3. Maintain open communication with campus and College leadership in order to enhance productivity, customer service, and maintain a positive working environment. 4. Maintain familiarity with internal policies and procedures and abide by established regulatory guidelines. 5. Handle operational and service-related complaints, solving problems as appropriate. 6. Provide goal setting, coaching, and performance evaluation for operational support staff. 7. Hire and terminate operational support staff, completing all appropriate documentation. 8. Understand and manage campus level expenditures, including authorizing vendor payments and overseeing petty cash management, cash deposits and reconciliations. 9. Schedule staffing and campus office hours to meet the needs of faculty and students, including approval of time off requests and bi-weekly time reporting. 10. Oversee all processes involved in campus events, including graduation, orientation, open houses, and regulatory visits, in collaboration with Main Campus leadership as appropriate. 11. Oversee campus safety and security, including disaster planning and emergency response. 12. Perform other duties