Emergency Department Technician

FT position, night shift, 7p to 7a. At Houston Methodist, the Emergency Room Technician position is responsible for maintaining knowledge and skills necessary to communicate appropriately and carry out delegated tasks for diverse patient population and their families in the Emergency Room, performing patient care activities of daily living (ADL's), as needed. This position performs delegated patient care duties under the supervision of a licensed nurse. The Emergency Room Technician position records data established by policy and procedure, and reports observations and patient problems to the licensed nurse and/or provider. The Emergency Room Technician position is responsible for assigned non-nursing functions independently, handling patient care and technical issues as they arise within the scope of their job. This position also performs clerical tasks such as answering the phones and transcribes orders as needed. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE Six months in an emergency setting or Emergency Medical Technician Basic or Intermediate certification (State of Texas) LICENSES AND CERTIFICATIONS Required BLS - Basic Life Support or Instructor (AHA) - American Heart Association and NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 3 months Preferred CPT - Certified Phlebotomy Technician (ACA) KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Displays strong time management skills Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers Practices proper infection control, including precautionary procedures Independently adapts to multiple ongoing priorities including organizing work flow Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action Strong organizational skills to handle a heavy workload and maintain accuracy Possesses competent computer knowledge. Operates multiple computer systems including electronic health records, i.e., Epic, and Microsoft Office (Word, PowerPoint, & Excel) Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate Successful completion of validated Basic EKG pro