Integrated Care Coach
Job Description
Join our caring community as an Integrated Care Coach, providing proactive, patient-centered care coordination for our highest-risk seniors. You'll serve as the primary contact and advocate, focusing on care coordination, adherence coaching, and healthcare navigation.
What You'll Do- Conduct clinical screenings, collect health information, and escalate findings to providers
- Perform home visits to assess living conditions, identify safety concerns, and address social barriers
- Coordinate care across health and social service systems as a liaison between patients and providers
- Deliver culturally appropriate chronic disease education and support care transitions post-hospitalization
- Connect patients with community-based resources and encourage engagement in health-promoting programs
- 3+ years ambulatory, primary care, or senior-care experience with direct patient care
- Ability to discuss chronic conditions, reinforce medication instructions, and conduct home visits
- Demonstrated experience in patient education, care coordination, and social support for high-risk populations
- Valid state driver's license and personal vehicle liability insurance
- TB screening required; this is a patient-facing role with mobile presence across clinic and field settings
- Health benefits effective day 1, plus 401(k) retirement savings plan with employer match
- Paid time off, holidays, volunteer time, paid parental and caregiver leave
- Tuition assistance and scholarships for eligible dependents
- Salary range: $59,100–$79,900 annually; eligible for bonus incentive plan
This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.
View Full Job Details & Apply →What Most Job Listings Don’t Tell You
General overview for this role type — specific duties and requirements vary by employer.
Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.
Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the Houston area.
For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.
Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.
Houston Area Salary Data
According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the Houston metro area earn a median wage of $10.97/hr ($22,818/yr). The typical range is $10.60 – $13.28/hr (25th–75th percentile).
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.
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