Lead Medical Assistant

Houston Area Community Services, Inc. · Houston, TX Full Time

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Job Description

Overview: The Medical Assistant Team Leader provides staff supervision as well as daily program monitoring of clinical activities as instructed by the Quality Manager to ensure clinical programs integrity and quality of services. Duties and Responsibilities: Provides daily supervision of Medical Assistants to ensure staff compliance with all standards of care and work plans. Train MA staff of Avenue 360’s clinical policies and procedures as well as specific procedures and protocols. Train staff in complying with chart documentation in EHR as per set requirements and procedures. Train new MA staff and current MA staff with paperwork responsibilities (referrals, scanning). Responsible for the recruitment, retention, and training of medical assistants. Provides regular performance reviews, takes appropriate job actions, and reviews job actions taken by subordinates to assure that staff meet qualification and performance standards and perform all essential functions of their respective jobs. Utilizes knowledge of current trends and practices in the nursing profession. Assists LVN in ordering medical supplies for daily operation. Implementation and compliance with Vaccine for Children and Adult safety Net programs. Utilizes a multidisciplinary team approach. Ensures compliance with Infection Control Policy. · Collect, analyze and interpret infection-control data · Notify local, state and federal authorities about reportable diseases as required · Plan, implement, manage and evaluate infection prevention and control activities · Conduct infection control risk assessments for construction and renovation projects; equipment inspection, and pest control · Educate individuals and groups about the risk, prevention, transmission, and control of infection, disease- specific care, appropriate precautions, and appropriate assessments · Establish accepted standards and develop, implement, monitor and revise infection control policies and procedures to assure compliance with the standards · Investigate, manage and conduct surveillance of suspected and confirmed outbreaks of infection · Provide consultation on infection risk assessment, prevention, and control strategies Provides input to Avenue360 Director of Nursing regarding staffing pattern and clinical procedures to ensure compliance and adequate staff training. Other duties as assigned. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Clinical Medical Assistant Team Leader must have a minimum of 3 years previous patient care experience. Bilingual Preferred. Continuing Education and Training Requirements: CEUs required by Licensure and/or trainings designated by the funding source.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the Houston metro area earn a median wage of $10.97/hr ($22,818/yr). The typical range is $10.60 – $13.28/hr (25th–75th percentile).

Entry Level (10th) $20,613/yr

Houston Median $22,818/yr

Experienced (90th) $30,597/yr

vs. National Median -34.6%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.