Program Assistant (C.L.A.S.S.)

ASSURANCEJ HOMECARE SERVICES INC · HOUSTON, TX Full Time
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Job Description

About the Role: The Program Assistant plays a crucial role in supporting the delivery of services to individuals with intellectual disabilities and the elderly. This position involves coordinating site visits, ensuring compliance with internal auditing standards, and assisting in the management of disability services. The Program Assistant will work closely with clients, families, and service providers to facilitate effective communication and support. By multitasking in a dynamic work environment, the Program Assistant will help streamline operations and enhance the quality of care provided. Ultimately, this role is essential in promoting the well-being and independence of those served by our organization. Minimum Qualifications: High school diploma or equivalent. Proficiency in conversational Spanish to effectively communicate with clients and families. Preferred Qualifications: Experience working with individuals with intellectual disabilities or in disability management. Knowledge of supervisory practices and internal auditing processes. Responsibilities: Coordinate and conduct home visits to assess the needs of clients and ensure the effectiveness of services approved for. Support the management of disability services by maintaining accurate records and documentation. Engage with clients and their families to provide information and resources related to intellectual disabilities and elderly care. Conduct internal audits to ensure compliance with organizational policies and regulatory requirements. Collaborate with team members to develop and implement programs that enhance client support and engagement. Skills: The required skills, such as conversational Spanish, are essential for effective communication with clients and their families, ensuring that language barriers do not hinder service delivery. Site visits require strong organizational skills and the ability to multitask, as the Program Assistant will need to manage various responsibilities simultaneously. Understanding the needs of the elderly and disabled is critical in providing tailored support and resources. Internal auditing skills will be utilized to maintain compliance and improve service quality, while supervisory practices will help in guiding and mentoring junior staff. Overall, these skills contribute to a collaborative and efficient work environment, ultimately enhancing the care provided to clients. Mondy thru Friday, 9 a.m. to 5 p.m.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living โ€” housekeeping, maintenance, activities, and social work โ€” are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being โ€” isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

For housekeeping roles, the day follows a room-by-room schedule โ€” cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue โ€” everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming โ€” exercise classes, crafts, music sessions, outings โ€” and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

About This Employer

ASSURANCEJ HOMECARE SERVICES INC is a Parent Agency located in HOUSTON, TX at 11602 BURDINE STREET SUITE B. This facility holds a 4.9-star Google rating based on 43 reviews.

Care services offered: Licensed Home Health Services; Personal Assistance Services

View Full ASSURANCEJ HOMECARE SERVICES INC Profile → See all openings at ASSURANCEJ HOMECARE SERVICES INC →

Employer profile provided by Houston Senior Living Guide

Houston Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the Houston metro area earn a median wage of $11.27/hr ($23,442/yr). The typical range is $10.92 – $13.35/hr (25th–75th percentile).

Entry Level (10th) $22,235/yr
Houston Median $23,442/yr
Experienced (90th) $31,928/yr
vs. National Median -34.5%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

Facility Snapshot

Google Rating ★ 4.9 (43 reviews)
Facility Type Parent Agency

11602 BURDINE STREET SUITE B, HOUSTON, TX 77035

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