vCIO – Healthcare (Physician Practices, Senior Living, Post-Acute Care & Pharmacy)

Meriplex · Houston, TX Full Time
$174502 – $174502 / year
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Job Description

Position Summary A Virtual Chief Information Officer (vCIO) – Healthcare is a strategic technology and business leader who serves as a trusted advisor to physician practices, senior living communities, post-acute care providers, and pharmacy organizations. This role aligns IT strategy with clinical, operational, and financial outcomes—ensuring technology enhances patient and resident care, provider productivity, medication management, regulatory compliance, and overall organizational performance across multi-site healthcare environments. The vCIO ensures technology supports safe, compliant, and scalable delivery of care while driving measurable business outcomes across diverse healthcare settings. Key Responsibilities / Duties Client Environment & Technology Oversight Maintain deep knowledge of client environments, including: EHR/PM systems (e.g., Epic, Athenahealth, NextGen, eClinicalWorks, PointClickCare, MatrixCare) Pharmacy systems (dispensing, inventory, eMAR integrations) Revenue cycle and billing systems Imaging systems (PACS) and specialty clinical devices Nurse call, care management, and medication administration systems Strategic Planning & Budgeting Develop and manage IT budgets aligned to: Practice growth, facility expansion, and new locations Occupancy and census trends Pharmacy operations and service line expansion Create and maintain multi-year technology roadmaps focused on: Clinical and resident care quality and safety Provider and staff productivity Patient/resident access and engagement Medication accuracy and efficiency Revenue cycle performance and reimbursement optimization Multi-site standardization and scalability Operational Optimization Advise on and optimize: Clinical and caregiver workflows Medication management workflows (eMAR, pharmacy integration, dispensing automation) Revenue cycle processes Mobility solutions (tablets, handheld devices) Connectivity (enterprise Wi-Fi, redundancy, uptime for 24/7 environments) Drive integration across: EHR, pharmacy, imaging, and specialty systems Clinical, operational, and financial data platforms Improve data interoperability, reporting, and analytics capabilities Compliance & Risk Management Provide guidance on healthcare regulatory requirements, including: HIPAA / HITECH CMS, MIPS, and value-based care programs Skilled nursing and post-acute regulations State pharmacy regulations and audit readiness Lead cybersecurity strategy to protect PHI and sensitive data Conduct IT risk assessments, business continuity planning, and downtime preparedness for care-critical environments Executive Engagement & Advisory Facilitate Executive Business Reviews (EBRs) with: Physicians, administrators, operators, and executive leadership Private equity-backed ownership groups Translate IT strategy into measurable outcomes: Improved patient/resident outcomes Reduced medication errors Increased provider and staff efficiency Enhanced financial performance Business Development & Growth Partner with sales to: Support new client acquisition across healthcare verticals Deliver technology assessments and gap analysis with actionable recommendations Identify and drive white space opportunities, including: Infrastructure modernization Cybersecurity and compliance solutions Cloud and application optimization Pharmacy and clinical system integration Multi-site standardization Collaborate with leadership to develop and refine healthcare-specific service offerings Knowledge, Skills, Abilities, and Behaviors Strong understanding of: Ambulatory care and physician workflows across specialties Senior living, post-acute care, and long-term care operations Pharmacy workflows and medication management systems Experience supporting multi-site, distributed healthcare environments with high availability requirements Ability to connect IT strategy to: Clinical and resident outcomes Patient experience and engagement Operational efficiency and cost optimization Strong executive presence with the ability to influence: Physicians, caregivers, administrators, and ownership groups Balance of compliance, usability, and financial stewardship Excellent communication, leadership, facilitation, and presentation skills Education / Experience 10 years of IT leadership experience, preferably in: Healthcare, physician practices, senior living, post-acute care, or pharmacy environments Experience supporting multi-site healthcare organizations Bachelor’s degree or equivalent experience Preferred Qualifications MSP experience supporting healthcare clients Experience with: EHR platforms (Epic, Athenahealth, NextGen, eClinicalWorks, PointClickCare, MatrixCare) Pharmacy systems and eMAR integrations Familiarity with tools such as ConnectWise, BrightGauge, MyITProcess, Scalepad Experience working with private equity-backed healthcare organizations Work Schedule / Travel Standard business hours with flexibility for urgent care or pharmacy needs Travel: 20–30% (clinics, facilities, pharmacies, and executive meetings) Benefits & Compensation- Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses. Current Pay Range: $150,000 - 200,000/ Annual Salary Physical Demands: Sedentary Work – Exerts up to 20 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the Houston metro area earn a median wage of $10.97/hr ($22,818/yr). The typical range is $10.60 – $13.28/hr (25th–75th percentile).

Entry Level (10th) $20,613/yr
Houston Median $22,818/yr
Experienced (90th) $30,597/yr
vs. National Median -34.6%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

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