Associate Medical Director - Managed Care, Utilization Management

Texas Children's Medical Center · Bellaire, TX Full Time
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Job Description

Description We’re searching for an Associate Medical Director - Managed Care, Utilization Management, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will be responsible for establishing health plans and medical policies. The Associate Medical Director provides guidance to areas within departments of the Texas Children's Health Plan (TCHP); oversees assigned functions of the health plan; provides support, education, and consultation to Texas Children's System staff and physicians, regarding resource utilization, managed care and continuity of care issues. Think you’ve got what it takes? Job Duties & Responsibilities Working with the CMOs and Medical Directors, you will oversee and provide recommendations to continuously improve the implementation of medical management programs as outlined in the policy and procedures. The programs include discharge planning; case and referral management; and the use of clinical protocols and medical review criteria. Working with the CMOs provides input into the development of standards for behavioral health care, practice guidelines, and medication management. Oversees the clinical professional review of behavioral health care by the registered nurses employed by the Health Plan and ensures regulatory compliance. Working with the CMOs and Medical Director for Utilization Management, provides input into the development of medical care guidelines for utilization of behavioral health services. Completes medical necessity reviews and appeals of requests for medical care based upon evidence-based guidelines approved by the CAAC, using appropriate independent clinical judgment and not adversely influenced by fiscal management decisions. Documents denials of services not meeting medical necessity. Ensures that the UM Program reflects current philosophies in managed care and the stated values and goals of Texas Children’s. Working with the CMOs, develops guidelines and ensures office sites and medical records meet the standards for proper behavioral health care. Educates providers, as necessary. Supervises the use of physician profiles and educates the providers in the interpretation of these profiles. Using data obtained through encounter and claims information, and electronic medical records from the group practices and hospital, monitors outcomes of members. This function is also done in conjunction with the CMOs, Medical Affairs Office and the Quality and Outcomes Management Department. Identifies strategies to affect outcomes. Regulatory compliance and compliance with accreditation agencies –such as NCQA and TDI. Works with personnel in exceeding requirement of federal, state and accreditation agencies, and prepares for inspection and reviews by the above agencies. Participate in other Committees as directed by the CMO’s affecting patient care and medical policy, teaching programs and consults on managed care as necessary. Interacts with and participates in committees and medical functions of outside agencies to include primary HMOs, state and federal agencies, and professiona

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $57.69/hr ($119,995/yr). The typical range is $45.94 – $73.58/hr (25th–75th percentile).

Entry Level (10th) $72,987/yr
Houston Median $119,995/yr
Experienced (90th) $205,400/yr
vs. National Median +1.7%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

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