Care Manager

Job Title: Care Manager Location: Catholic Archdiocese of Galveston-Houston, TX Job Type: Full-Time Reports to : Vice President of Care Management About the Role: As a Care Manager, you will serve as a trusted guide and advocate for the clergy of the Catholic Archdiocese of Houston, helping them navigate the complexities of healthcare while supporting their overall well-being. Rather than providing hands-on clinical care, you will serve as a compassionate coordinator and advocate. This advocacy role blends purpose-driven service with professional expertise, offering the opportunity to build meaningful relationships while helping clergy access the resources they need to flourish. If you are passionate about supporting others, thrive in a mission-centered environment, and want to make a meaningful difference in the lives of those who serve the Church, this role offers a rare and fulfilling opportunity. The Care Manager role is a key component of Clergy Care, a dedicated service of Meta Care, Inc. Meta Care delivers impactful, adaptable strategies that respond to the complexities of today’s healthcare environment ensuring members receive the right care , in the right place , at the right time . Key Responsibilities: Member Support & Relationship Building Build trusted relationships with clergy through regular outreach and personal visits. Serve as a primary point of contact for clergy needing assistance navigating healthcare and benefits. Identify unmet needs and proactively connect clergy with appropriate services and resources. Promote preventive wellness by educating members on health initiatives and available resources. Provide educational materials and resources focused on prevention, wellness, and chronic disease management. Provide clear, accessible health information to help members understand and utilize their benefits. Care Coordination & Navigation Coordinate medical, dental, and specialist appointments to ensure seamless care experiences. Assist members in navigating healthcare systems and provider networks. Support benefit coordination and collaborate with plan design vendors when needed. Coordinate third-party services when needed (DME, home health, specialty providers, etc.). Connect members with community resources including transportation, home care, and support services. Advocacy & Clinical Support Conduct on-site hospital visits and serve as an advocate for members during hospitalizations. Provide post-hospitalization follow-up and care coordination. Conduct on-site visits to members in facilities including assisted living, skilled nursing facilities, retirement homes, and hospitals. Conduct home safety assessments and arrange modifications or meal services when needed. Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems. Collaboration & Program Support Collaborate closely with Meta Care’s support team including pharmacists, nutritionists, and social workers. Collaborate with Client leadership to ensure strong communication and coordination of services. Work collaboratively with Client-affiliated ministries and services including ret