Case Manager

Team Select Home Care · Houston, TX Full Time
$93732 – $93732 / year
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Job Description

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care of assigned patients and associated staff in accordance with physician orders and the plan of care per state Practice Act. In this role, you will report to the Director of Nursing/Director of Patient Care Services/Clinical Supervisor/Nursing Supervisor/Clinical Manager. Duties/Responsibilities: Develops, delivers/implements, revises, and evaluates individualized patient-centered care plans under the supervision of a physician Provides case management to an assigned group of patients and ancillary staff Understands and submits required data collection sets (OASIS, PAR, etc.) and other documentation as requested by the state and/or, federal government and insurance payers within required timeframes Makes the initial evaluation visit and regularly reevaluates the patient’s nursing needs per state and payor requirements Acts as an advocate for patient welfare and coordinates care between patients, their families/caregivers and/or their authorized representative, the agency and other healthcare providers/facilities/ outside agencies Furnishes those services requiring substantial specialized nursing skill according to competency level Demonstrates problem solving abilities and positive interpersonal communication skills Identifies care preferences of patients and verifies that interventions meet the patient’s needs and their goals of treatment Initiates appropriate preventive and rehabilitative nursing procedures Prepares clinical and progress notes for each patient visit and summaries Attends case conferences as assigned Informs physician and other personnel of changes in the patient’s condition and needs Counsels the patient and family/significant others in meeting nursing and related needs. Educates on the proper home health strategies and procedures utilizing community resources as applicable Observes and reports patient symptoms, reaction to treatments, drugs and changes in the patient’s physical or emotional condition, responsible for medication reconciliation Participates in in-service programs, supervising and teaching other nursing personnel as assigned Administers medication per agency policy and physician orders Provides written instructions for aides or other ancillary disciplines caring for the patient Processes orders and notifies physician of patient needs and changes in condition Refers cases with physician’s orders to Physical Therapist, Speech Language Pathologist, Occupational Therapist and Medical Social Worker for those patients requiring their specialized skills Understands and adheres to the Policy/Procedure, Best Practices, Infection Control Plan, EMS Plan, and the Compliance Plan Participates in clinical record/utilization review of medical records and quality assurance and performance improvement (QAPI) quarterly and as assigned. Reports/records all applicable infections, occurrences, and complaints Submits documentation within 24 hours or per state requirements Maintains confidentiality of patient, employee, and agency matters Takes on-call duty nights, weekends, and holidays,

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

About This Employer

Team Select Home Care is a Branch Agency located in Houston, TX at 5252 WestChester, SUITE 275. This facility holds a 4.1-star Google rating based on 18 reviews.

Care services offered: Licensed Home Health Services

View Full Team Select Home Care Profile → See all openings at Team Select Home Care →

Employer profile provided by Houston Senior Living Guide

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $57.69/hr ($119,995/yr). The typical range is $45.94 – $73.58/hr (25th–75th percentile).

Entry Level (10th) $72,987/yr
Houston Median $119,995/yr
Experienced (90th) $205,400/yr
vs. National Median +1.7%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

Facility Snapshot

Google Rating ★ 4.1 (18 reviews)
Facility Type Branch Agency

5252 WestChester, SUITE 275, Houston, TX 77005

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