As our Director of Care Management, you will be a central figure providing strategic leadership and comprehensive operational oversight for all care management programs, ensuring integrated, high-quality, and cost-effective patient care across the continuum. Every day, you will expertly manage multidisciplinary care coordination teams, collaboratively developing and implementing strategic plans to optimize patient flow, resource utilization, and discharge planning. You will also oversee regulatory compliance, quality metrics, and cultivate strong relationships with physicians, payers, and post-acute providers, driving innovation while maintaining high standards of patient advocacy.To be successful in this role, you will combine robust healthcare leadership experience, a proven track record in comprehensive care management, and an exceptional ability to inspire diverse clinical teams. You will demonstrate a strategic mindset for system-level planning, strong financial acumen related to value-based care, and thrive in a dynamic, high-growth environment dedicated to transforming healthcare delivery. • Direct the planning, implementation and daily operation of the hospital care management program and social service program in compliance with regulatory and accreditation agencies. • Accepts multiple management tasks to handle financial, operations, managed care and staffing issues within the Center for Integrated Care department. • Serves as clinical advisor to care management across the continuum of care for all payment programs. This includes participation in program development, facility network development and relations, and physician network development and relations; patient tracking across the continuum of care; and decisions regarding alternatives to acute care which consider quality and financial factors. • Maintains relationships with medical staff members, vice presidents, nurse managers, department manager and technical directors to support intradepartmental goals and advise on activities pertaining to outcomes, case and social management. • Plans, organizes, directs and controls the operational activities of the Center for Integrated Care (CIC), assuming responsibility for quality and productivity. Develops, Implements and administers departmental policies and procedures. • Develops and adheres to budget recommendations, administration of operating and capital budget, approval of all financial expenditures, and reconciliation of budget variances. Job Requirements Required • Bachelors Other and seven (7) years experience in the discipline, upon hire and • five (5) years leadership experience • Registered Nurse: TX, upon hire Where Youll Work Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
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General overview for this role type — specific duties and requirements vary by employer.
Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.
What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the Houston area.
A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.
Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.
Houston Area Salary Data
According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of
$57.69/hr ($119,995/yr).
The typical range is $45.94 – $73.58/hr
(25th–75th percentile).
Entry Level (10th)$72,987/yr
Houston Median$119,995/yr
Experienced (90th)$205,400/yr
vs. National Median+1.7%
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area).
Salary data provided by Houston Senior Living Guide.