Manager, Case Management for Trauma

Brent McKenzie · Houston, TX Full Time

Job Description

A hospital in Houston, TX is seeking a mid-level Manager of Case Management for Trauma. This role oversees case management operations within a trauma service line and requires an experienced clinician with a strong background in utilization management and hospital-based care. The position is based on-site in Houston and does not require travel. The role. The Manager of Case Management for Trauma is responsible for leading case management and discharge planning activities within the trauma program, ensuring effective utilization management and coordination of patient care across the continuum. This leader will supervise and guide clinical staff, support cost and quality management initiatives, and apply both clinical and operational expertise to drive outcomes. The position reports in-person to a specific facility location in Houston. What we're looking for. Case Manager Certification required Current and valid license to practice as a Registered Nurse in the state of Texas, or Licensed Master Social Worker (LMSW) required; LCSW preferred Minimum five (5) years of experience in utilization management, case management, discharge planning, or other cost/quality management program Three (3) years of experience in hospital-based nursing or social work Three (3) years of demonstrated leadership experience Schedule. This is an on-site position; candidates must report in-person to the Houston facility. No travel is required. Visa sponsorship is not available. Full relocation assistance is offered. Compensation. $108,867 - $130,000 per year

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $57.69/hr ($119,995/yr). The typical range is $45.94 – $73.58/hr (25th–75th percentile).

Entry Level (10th) $72,987/yr

Houston Median $119,995/yr

Experienced (90th) $205,400/yr

vs. National Median +1.7%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.