Manager – Field Clinical Operations

Dozee · Houston, TX Full Time

$76666 – $76666 / year

Apply Now → Add to Compare

Job Description

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models Role Overview The Operations Manager – Field Clinical Operations is responsible for overseeing all Field Clinical Coordinators (FCCs) nationwide while remaining actively involved in field execution. This is a hands-on leadership role that includes training FCCs, supporting device installations, troubleshooting issues, and working directly with Skilled Nursing Facilities (SNFs) across the U.S. Extensive travel is required. Responsibilities Field Team Leadership Manage, coach, and support FCCs across the U.S. Lead onboarding and training of new FCC hires Conduct regular field visits and provide performance feedback Act as escalation point for complex operational or customer issues Installation, Training & Field Support Lead and support RPM device installations, setup, and validation Train nurses and care teams on device usage, workflows, and best practices Troubleshoot hardware, software, and connectivity issues in the field Ensure devices are properly maintained and updated Operational Planning & Coordination Plan and coordinate installation schedules, travel, and logistics Support device inventory, shipping, and deployment tracking Ensure efficient use of field resources across multiple facilities Compliance & Quality Ensure HIPAA, safety, and infection-control standards are followed Maintain accurate documentation of installations and service activities Provide feedback to product, engineering, and leadership teams Customer Engagement Work directly with SNF administrators, nursing leadership, and maintenance teams Support long-term relationships with customer sites Qualifications CNA, Paramedic, or Medical Assistant (MA) certification (at least one required) 3–5 years’ experience in clinical operations, medical devices, or healthcare technology Experience in SNFs or long-term care strongly preferred Valid driver’s license and willingness to travel extensively nationwide Strong communication, organization, and problem-solving skills Benefirs Competitive salary Paid holidays Travel reimbursement $60,000 - $70,000 a year About Dozee ( www.dozeehealth.ai ) Vision & Mission Save Million lives with Health AI Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A "Made in India for the World" solution, Dozee has pioneere

This is a preview of the job listing. The full posting includes complete compensation details, benefits package, qualification requirements, and application instructions.

View Full Job Details & Apply →

What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $57.69/hr ($119,995/yr). The typical range is $45.94 – $73.58/hr (25th–75th percentile).

Entry Level (10th) $72,987/yr

Houston Median $119,995/yr

Experienced (90th) $205,400/yr

vs. National Median +1.7%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.