Practice Performance Manager (Houston, TX)

Apex Health Solutions · Houston, TX Full Time
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Job Description

Position Overview Apex Health Solutions is seeking a high-caliber Practice Performance Manager (PPM) to serve as a strategic advisor and on-the-ground transformation catalyst across our growing network of value-based care partnerships. This mission-critical role sits at the intersection of clinical quality improvement, risk adjustment, population health analytics, and practice operations—empowering primary care physicians, specialist groups, and entire care teams to achieve sustainable, measurable performance gains. The PPM functions as both a trusted clinical partner and a skilled change management professional, delivering direct practice support—on-site and remotely—to drive improvement across key performance domains including HEDIS/Stars quality measures, HCC capture rates, Annual Wellness Visit (AWV) completion, care gap closure, and EHR workflow optimization. This individual will work at the forefront of Apex's value-based care delivery model, translating data into action and building lasting clinical and operational capabilities within partner practices. The ideal candidate combines deep clinical or quality improvement expertise with strong interpersonal influence skills—capable of coaching frontline staff, engaging physicians, and presenting data-driven strategies to practice leadership. If you are passionate about transforming how healthcare is delivered and measured, this role offers a unique opportunity to make a direct, lasting impact on patient outcomes at scale. What You Will Drive Clinical Quality Drive measurable improvement in HEDIS, eCQM, Stars ratings, and quality gap closure rates across assigned practices Risk Adjustment Improve HCC capture accuracy and RAF score accuracy through targeted clinical documentation improvement (CDI) education and workflow implementation Operational Efficiency Optimize EHR workflows, billing practices, and administrative processes to reduce friction and improve throughput Practice Transformation Build lasting team-based care competencies and data-driven decision-making capabilities within partner organizations Key Responsibilities Practice Partnership & Planned Care Model Development • Establish and sustain trusted, high-value advisory relationships with physician practices, serving as the primary point of contact for all value-based care performance initiatives. • Co-design and implement a planned care model within each practice, integrating administrative, financial, and clinical systems to drive coordinated, proactive patient management and improved outcomes. • Identify and prioritize root causes of financial and quality underperformance; develop and execute targeted improvement strategies with clearly defined accountability metrics for each practice site. EHR Optimization & Workflow Redesign • Lead comprehensive workflow design and redesign efforts with practice teams, encompassing EHR optimization, clinical documentation standardization, coding practices, and billing accuracy. • Conduct financial analyses and performance improvement assessments, translating findings into actionable workflow modifications that yield measurable efficiency gai

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $57.69/hr ($119,995/yr). The typical range is $45.94 – $73.58/hr (25th–75th percentile).

Entry Level (10th) $72,987/yr
Houston Median $119,995/yr
Experienced (90th) $205,400/yr
vs. National Median +1.7%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

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