SNF Case Manager

Astrana Health · Houston, TX Full Time
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Job Description

About the Role We are currently seeking a highly motivated RN/LVN Case Manager to support our Health Services – Integrated Case Management (ICM) team. This role reports to the Manager, Case Management and will focus on coordinating care transitions and case management services for members in Skilled Nursing Facilities (SNF), Sub-Acute (SA), Acute Rehabilitation Units (ARU), and Long-Term Acute Care Hospitals (LTAC). This is an excellent opportunity for a licensed nurse who is interested in transitioning into case management. We are willing to train candidates with strong clinical experience and a passion for improving patient outcomes. The ideal candidate is detail-oriented, patient-focused, and thrives in a fast-paced healthcare environment. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team What You'll Do Manage transitions of care for members in SNF, SA, ARU, and LTAC settings using established clinical guidelines and medical necessity criteria. Conduct initial and concurrent reviews of medical records and coordinate care plans to support appropriate levels of care and reduce hospital readmissions. Collaborate with hospitalists, discharge planners, providers, facilities, and health plans to ensure effective discharge planning and care coordination. Communicate determinations, maintain compliance with regulatory and delegation requirements, and provide exceptional customer service to internal and external stakeholders. Attend case management meetings, provide onsite facility support as needed, and maintain strong relationships with providers, facilities, and medical directors. Qualifications Active and unrestricted Texas Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license At least 2 years of clinical nursing experience Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook Strong analytical and critical thinking skills Ability to prioritize multiple responsibilities in a fast-paced environment Excellent communication, customer service, and relationship-building skills Strong organizational skills and attention to detail Ability to work independently and collaboratively within a team environment Preferred Qualifications Previous case management experience Skilled Nursing Facility (SNF) experience Experience working with ARU, LTAC, or Sub-Acute populations Experience using EZCAP Managed care, IPA, or health plan experience Experience educating or training staff and cross-functional teams You're Great for This Role If You Demonstrate strong clinical judgment and critical reasoning skills Are self-motivated, proactive, and eager to learn Can manage competing priorities while meeting deadlines Maintain professionalism in all interactions Have strong problem-solving and organizational skills Understand both the details and the broader impact of patient care decisions Enjoy working collaboratively while also thriving independently Have experience in SNF and/or case management environments Environmental Job Requirements and Working Conditions Ability to travel to facilities for onsite case management activities as needed Ability to work in a fast-paced healthcare environment with changing priorities Frequent use of computers and electronic medical record systems May require participation in onsite and offsite meetings with providers, facilities, and health plan partners

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.

What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.

Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of $59.81/hr ($124,405/yr). The typical range is $45.69 – $78.44/hr (25th–75th percentile).

Entry Level (10th) $73,403/yr
Houston Median $124,405/yr
Experienced (90th) $206,565/yr
vs. National Median +0.4%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

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