Baylor St. Luke’s Medical Center is an 1,045 bed facility located in the Texas medical center. A joint venture with Baylor College of Medicine, Baylor St. Luke’s is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. The hospital is home to the Dan L Duncan Comprehensive Cancer Center, a nationally-accredited and NCI-designated comprehensive cancer center. Our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Assists in promoting optimal care to the injured patient through clinical activities, professional and public education, injury prevention, and performance improvement and patient safety. The Program Manager acts as a resource person to all patient care areas regarding nursing care as related to the trauma patient. Functions as a liaison for trauma care by maintaining effective lines of communication with all concerned parties. The Trauma Program Manager in conjunction with the Trauma Medical Director is responsible for overall management of the trauma program. The Trauma Program Manager will actively participate in the development of a regionalized trauma system. Coordinates and facilitates the review of the trauma patients to identify trauma admissions, deaths and transfers. Coordinates and facilitates the Trauma M&M quality review. Coordinates necessary education to improve trauma care. Reviews trauma patient care for all patients meeting quality indicators. Ensures the standard quality of care is being delivered for all trauma patients. Completes quality review in a timely manner. Oversees the performance improvement and patient safety plan. Financial Responsibilities: Reviews trauma activations for appropriate charge entry. Coordinates trauma billing review to assure appropriate account usage. Professional & Educational: Participates in professional state organizations as required for trauma designation. Maintains TNCC, PALS or ENPC, and ACLS. Maintains trauma orientation/education program for entire facility. Maintains the facility as designation requires, meeting all standards of care, quality reviews, and community education. Data: Ensures accurate data is accumulated for administrative reporting. Ensures trauma registry meets the standard set forth by the state of Texas and the National Trauma Data Bank. Privacy: Assures privacy of all patient information to protect patient rights and meet HIPAA guidelines. Reports suspected violations immediately. Environment & Patient Safety: Maintains patient and work environment to maximize safe working space. Promptly removes all used and soiled equipment, linen, etc. to appropriate location. BMV scanning rates comply with current policy. Reports all patient safety and hazard concerns immediately. Required: Bachelors of Nursing upon hire Required Masters of Arts nursing, business or other related field upon hire Preferred 5-7 years of recent, progressive clinical experience in Trauma, Emergency, or Critical Care nursing-required 2-3 years of leadership or management experience Required and upon hire Experience as a Trauma Program Manager, TraumaCoordinator, or Trauma Registrar Preferred and upon hire Experience with ACS verification/designation process Required Registered Nurse: TX (RN:TX), upon hire Required and Certified Emergency Nurse (CEN), upon hire (Required) or Trauma Certified Registered Nurse (TCRN), upon hire (Required) or Critical RN Adult/Neonatal/Pediatric/Acute (CCRN), upon hire(Required) and Trauma Nurse Core Course (TNCC), upon hire (Required) and Advanced Trauma Life Support (ATLS), upon hire (Required)
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General overview for this role type — specific duties and requirements vary by employer.
Management roles in senior living carry a unique blend of healthcare oversight and business operations that most job listings barely touch on. Executive Directors and Administrators are typically responsible for state regulatory compliance, staff retention, census management, and family satisfaction — all at the same time. In Texas, Assisted Living Facility administrators must meet HHSC licensing requirements, which often include specific training hours and ongoing continuing education.
What surprises many new administrators is the direct involvement with families during crises — end-of-life transitions, care disputes, and emergency situations all land on your desk. Staff turnover in senior living runs high nationally, so a significant part of the role is recruiting, training, and retaining quality caregivers. Facilities in the Houston market compete heavily for qualified staff, making retention strategy a critical skill for anyone in these positions.
What to Expect in This Role Day-to-Day
Based on typical senior living facilities in the Houston area.
A typical day starts with a census and staffing review — confirming occupancy, checking for any overnight incidents, and ensuring the day's shifts are fully covered. Morning stand-ups with department heads (nursing, dietary, activities, maintenance) set priorities for the day. You will spend time on the floor interacting with residents and families, which doubles as quality checks and relationship building.
Afternoons often shift to administrative work — reviewing financial reports, handling vendor relationships, preparing for state surveys, and managing marketing efforts to maintain occupancy. Community outreach, hospital discharge planner relationships, and local referral networks are ongoing responsibilities. Most directors describe the role as never having two identical days — the blend of clinical, operational, and interpersonal challenges keeps the work unpredictable but engaging.
Houston Area Salary Data
According to the Bureau of Labor Statistics, Medical/Health Services Manager positions in the Houston metro area earn a median wage of
$57.69/hr ($119,995/yr).
The typical range is $45.94 – $73.58/hr
(25th–75th percentile).
Entry Level (10th)$72,987/yr
Houston Median$119,995/yr
Experienced (90th)$205,400/yr
vs. National Median+1.7%
Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area).
Salary data provided by Houston Senior Living Guide.