Triage Nurse Supervisor - RN

HEART TO HEART HOSPICE OF HOUSTON LLC. · Conroe, TX Full Time
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Job Description

Triage Nurse Supervisor QUALIFICATIONS AND EDUCATION REQUIREMENTS Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing Current State license as a Registered Nurse Current State Drivers License, reliable transportation, and valid and current auto insurance Two years of experience as a Registered Nurse in a clinical care setting, hospice or home health; Telephonic Triage experience preferred Demonstrated ability to supervise Ability to establish and maintain effective working relationships with all segments of the staff, the lay and professional public, the Board of Directors and Medical Director Computer proficiency with MS Office products including Word and Outlook Experience in EMR a plus Proof of current CPR ESSENTIAL DUTIES: Supervise and provide direction to after-hours nursing staff and on call team members, in an effort to ensure quality, compliance, assessment and reassessment of patient's needs and continuity of services by appropriate health care personnel Support patient care managers at multiple sites to provide continuity of staff and patient needs during after hours Coordinate triage and after-hours staff schedules and logistics to maintain adequate staffing requirements for after hours, weekends, and holidays Direct report for after-hours triage nurses, including scheduling, performance evaluation, and issue resolution Serve as the point of escalation for complex patient situations Provide clinical support and triage oversight to ensure accurate nursing assessments and triage decisions are being made Ensure smooth communication between after-hours and daytime teams for continuity of care Provide shift reports, incident logs, and other updates to daytime patient care managers or executive directors Communicate and educate policy changes or updates to on call staff members Onboard and train new triage nurses Provide coaching, development, feedback to after-hours team members in a professional and timely manner Ensure staff are trained and updated on new triage protocols and clinical guidelines Performance of other duties as required Timely submission of all documentation Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures indeed123

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Nursing roles in senior living are fundamentally different from hospital nursing. Most positions involve building long-term relationships with the same residents over months or years rather than cycling through new patients every shift. Facilities in the Houston area typically require an active Texas RN or LVN license, current CPR/BLS certification, and many prefer at least one year of geriatric or long-term care experience.

Shift patterns vary widely — some facilities run traditional 8-hour shifts (day, evening, night), while others use 12-hour rotations. Weekend and holiday coverage is almost always part of the schedule. The nurse-to-resident ratio in assisted living is generally more favorable than in hospitals, but you will likely be the highest-level clinical staff on the floor during your shift, which means more autonomy and more responsibility for clinical judgment calls.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

A typical shift starts with medication pass and resident assessments. You will review overnight notes from the previous shift, check vitals for residents on your watch list, and coordinate with CNAs on any changes in condition. Mid-shift usually involves documentation, family communication, and working with physicians on care plan updates — often by phone or telehealth rather than in-person rounds.

Depending on the facility, you may also handle admissions paperwork, manage wound care, supervise medication techs, and respond to emergencies. The documentation load in senior living is significant — state surveys and compliance requirements mean thorough charting is non-negotiable. Many nurses in this setting say the most rewarding part is knowing their residents personally and being able to notice subtle changes that a rotating hospital nurse might miss.

About This Employer

HEART TO HEART HOSPICE OF HOUSTON LLC. is a Parent Agency located in Conroe, TX at 100 Interstate 45 N, Suite 152-A. This facility holds a 3.4-star Google rating based on 15 reviews.

Care services offered: Hospice

View Full HEART TO HEART HOSPICE OF HOUSTON LLC. Profile → See all openings at HEART TO HEART HOSPICE OF HOUSTON LLC. →

Employer profile provided by Houston Senior Living Guide

Houston Area Salary Data

According to the Bureau of Labor Statistics, Registered Nurse positions in the Houston metro area earn a median wage of $47.02/hr ($97,802/yr). The typical range is $38.29 – $50.95/hr (25th–75th percentile).

Entry Level (10th) $69,368/yr
Houston Median $97,802/yr
Experienced (90th) $125,320/yr
vs. National Median +4.5%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.

Facility Snapshot

Google Rating ★ 3.4 (15 reviews)
Facility Type Parent Agency

100 Interstate 45 N, Suite 152-A, Conroe, TX 77301

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