Medical Assistant II

Baylor College of Medicine · Houston, TX Full Time

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Job Description

Summary Orthopedic Surgery is seeking an experienced Medical Assistant who is proficient in delivering patient care in the ambulatory care setting. As a Medical Assistant II, you will perform patient care responsibilities, provide clerical/administrative support in a clinical setting, and may provide guidance to entry level Medical Assistants. This position is located at the McNair Campus in the Texas Medical Center. Job Duties Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, and wound care. Collects patient history, performs medication reconciliation and enters information in the electronic medical record. Notes the primary complaint/reason for patient’s visit. Sets up instruments and equipment for Physician. Assists with procedures as needed. Administers medication under direction / order of a supervising Physician. Covers live answer clinical to assist with patients calls. Instructs Patients on general care and medical procedures. Maintains patient and service rooms in a neat and orderly condition. Schedules patient tests, procedures, and appointments. Conducts patient outreach phone calls and post visit follow-ups. Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information. Takes inventory of clinic supplies and order supplies as needed. Sorts and distributes clinic mail and medical records to the appropriate clinic personnel. Assists with Autoclaving instruments. Assists with PRP procedures in clinic. Answers live clinical patient calls with timely resolution. Handles patient daily MyChart messages. Handles cast application and DME dispense. Performs other job-related duties as assigned. Minimum Qualifications High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution. Two years of relevant experience. Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, AMCA, AAH, AAMP, or NPS). Current Basic Life Support (BLS) Certification through American Heart Association. Preferred Qualifications Orthopedic experience. Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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What Most Job Listings Don’t Tell You

General overview for this role type — specific duties and requirements vary by employer.

Support roles in senior living — housekeeping, maintenance, activities, and social work — are far more resident-facing than similar positions in other industries. Housekeepers and maintenance staff interact with residents in their personal living spaces daily, which requires discretion, patience, and genuine respect for the people who live there. In Texas, even non-clinical staff must complete facility-specific training on topics like abuse prevention, infection control, and emergency procedures.

Activities coordinators and social workers play a direct role in resident well-being — isolation and depression are significant concerns in senior living, and programming that keeps residents socially engaged has measurable health outcomes. Maintenance staff in senior care need to understand life-safety systems (fire alarms, emergency generators, call systems) and are often the first responders for building emergencies. Background checks are required for all positions, and many facilities prefer candidates who have previous experience working with older adults.

What to Expect in This Role Day-to-Day

Based on typical senior living facilities in the Houston area.

For housekeeping roles, the day follows a room-by-room schedule — cleaning resident rooms, sanitizing common areas, managing laundry, and responding to spill or accident cleanups as they happen. Infection control protocols are more rigorous than in hotels or commercial cleaning, especially during flu season or respiratory illness outbreaks.

Maintenance staff handle a daily work order queue — everything from changing light bulbs and fixing call buttons to HVAC maintenance and plumbing repairs. Life-safety equipment checks (fire extinguishers, exit lighting, generator testing) happen on set schedules. Activities professionals plan and lead group programming — exercise classes, crafts, music sessions, outings — and also provide one-on-one engagement for residents who cannot participate in group settings. Social workers manage care conferences, discharge planning, family mediation, and community resource referrals. Across all these roles, the common thread is that you become a familiar, trusted presence in residents' daily lives.

Houston Area Salary Data

According to the Bureau of Labor Statistics, Home Health and Personal Care Aide positions in the Houston metro area earn a median wage of $10.97/hr ($22,818/yr). The typical range is $10.60 – $13.28/hr (25th–75th percentile).

Entry Level (10th) $20,613/yr

Houston Median $22,818/yr

Experienced (90th) $30,597/yr

vs. National Median -34.6%

Source: Bureau of Labor Statistics, Occupational Employment & Wage Statistics (Houston-Pasadena-The Woodlands, TX Metro Area). Salary data provided by Houston Senior Living Guide.